Account & family · 5 min read

Account, billing, and support

Update your profile and theme, manage security, and know where to ask for help.

Open this area in Commonplace

My Account holds your personal profile and workspace preferences. Family-wide setup and billing options are available from the same account menu.

  1. 1

    Update your profile

    Change your name, display name, photo, or identifying color from My Account.

  2. 2

    Choose a workspace theme

    Select the book-cloth theme you prefer. Theme changes affect your own view of the workspace.

  3. 3

    Change your password

    Open the password section and follow the prompts. Use Forgot password from the sign-in page if you cannot access the account.

  4. 4

    Review the subscription

    Open the subscription or billing area from the account menu to see the current plan and available changes.

  5. 5

    Ask for help

    Use the Support link inside Commonplace or email help@mycommonplace.io. Include the page you were using and what you expected to happen, but never send your password.