Account & family · 5 min read
Account, billing, and support
Update your profile and theme, manage security, and know where to ask for help.
Open this area in CommonplaceMy Account holds your personal profile and workspace preferences. Family-wide setup and billing options are available from the same account menu.
- 1
Update your profile
Change your name, display name, photo, or identifying color from My Account.
- 2
Choose a workspace theme
Select the book-cloth theme you prefer. Theme changes affect your own view of the workspace.
- 3
Change your password
Open the password section and follow the prompts. Use Forgot password from the sign-in page if you cannot access the account.
- 4
Review the subscription
Open the subscription or billing area from the account menu to see the current plan and available changes.
- 5
Ask for help
Use the Support link inside Commonplace or email help@mycommonplace.io. Include the page you were using and what you expected to happen, but never send your password.